| terms
these terms and conditions apply to all transactions made on the yogiwear website.
prices
all prices displayed are in pounds sterling and include any taxes, but exclude any packaging or postage. all taxes or import duties at the destination are the responsibility of the customer.
occasionally there may be instances where the price displayed is incorrect.
we are under no obligation to sell at the incorrect price, and we reserve
the right to charge, with your consent, the correct price. under such
circumstances you may, of course, also cancel your order.
payment processing
we use protx for our secure card payments processing, you may use all
major credit cards. you may also use paypal. please follow the relevant
link as you checkout. if you experience any problems please call our helpline
on 01954 205045.
other ways to order:
by phone
if you prefer, you can also place orders by credit and debit
cards over the phone. please call 01954 205045
by post
you may also pay by cheque or postal order to:
yogiwear
po box 1043
longstanton
cambridge
cb24 5yh
please state clearly what you are ordering. it is advisable to phone for stock availability. please provide name, delivery address and phone number. please provide a postal order or cheque payable to yogiwear, including delivery. we will dispatch goods once the cheque has cleared.
out of stock
we update our system daily, but if goods are incorrectly displayed as in stock when they are out of stock, we will contact you with either the option to wait until items are in stock again, or we will offer a full refund or exchange for alternative items.
cancellation and returns
you may cancel your order before your goods have been dispatched, please call us with your order number. 01954 205045
after the goods have been dispatched, you may cancel your order or exchange your items within 7 days of receipt. before returning your item, please contact us by phone with a return request. goods for return must be in an unworn and perfect condition, with all tags still attached and in the original packaging.
items must be well packaged before returning, and all postage costs are to be paid by you. in the event if goods being faulty, we will refund the postage costs. for your security we recommend sending packages by recorded delivery.
privacy
we will not use any of your details for any purpose other than that of
processing and sending the goods you have ordered. we will add your email
address to our mailing list to keep you updated of yogiwear news. you
can easily unsubscribe from this mailing list at any time by following
the link at the bottom of the mailing list email.
company details
yogiwear is a trading name of yogi trading limited
comany reg number: 06449010
vat number: 923944605
for more info please visit www.yogitrading.co.uk
|